Updated: October 2024

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE AND THE RELATED WEBSITES AND APPLICATIONS (COLLECTIVELY THE “WEBSITE”). THIS IS A BINDING LEGAL AGREEMENT. BY ACCESSING AND CONTINUING TO USE THE WEBSITE, YOU AGREE TO EACH AND EVERY ONE OF THESE TERMS OF USE. PLEASE DO NOT USE THE WEBSITE IF YOU DO NOT AGREE TO EACH AND EVERY ONE OF THESE TERMS of USE.

Please check these Terms of Use periodically for changes. We will display the effective date of these Terms of Use at the top of this page.

We will refer to ourselves from now on in these Terms of Use as “we” (or by related words such as “us” or “our”). Our hotels are operated by Cycas Hospitality BV Limited.

These Terms of Use must be read together with any other terms and conditions that may be applicable to the use of the Website and the services provided therein. These Terms of Use are only in respect of your access of the Website. We have separate terms and conditions relating to provision of services including booking and use of our hotel rooms that shall apply in this regard and are separately available/ communicated to you at the time of making reservations.

Your access to the Website can be suspended or terminated by us at any time without notice for objectively justified cause such as violation of these Terms of Use, copyright infringement, for conduct that we believe is harmful to our business, or for conduct where the use of the service is harmful to any other party.

We recommend that you print a copy of these Terms of Use for future reference.

Variation of these Terms of Use

Except where prohibited by applicable law, we may vary any of the terms of these Terms of Use or any future terms and conditions, including relating to our services, on the following basis:

• any updated Terms of Use and new terms will be available on our Website;
• You are free to withdraw from using the Website upon receipt of such notice, subject to the following exceptions: (a) where such variation is exclusively to the benefit of you; (b) where such variation is of a purely administrative nature; or (c) where such variation is imposed by applicable laws;
• if you continue to use the Website after the variation of this Terms of Use commences, you will be deemed to have accepted the variation.

Use of Website

The services of the Website are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using the Website, you represent that you are of sufficient legal age to use the Website and to create binding legal obligations for any liability you may incur as a result of the use of the Website. You also warrant that you are legally authorized to make the travel reservations and purchases for either yourself or for another person for whom you are authorized to act.

The Website is intended to be for your personal use only. You agree that you will not use the Website for chain letters, junk mail, “spamming”, solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. In addition, you agree not to create a hypertext link to the Website without our express written permission.

User Feedback

By submitting any ideas, comments, suggestions or other information to us related to improvements to the Website or services related to the Website; (collectively, the “Feedback”), You agree that such Feedback shall be deemed, and shall remain, our property. None of the Feedback shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any Feedback. We shall own all rights related to the Feedback (including without limitation intellectual property rights and moral rights) and shall be entitled to use of the Feedback without restriction for any purpose whatsoever, commercial or otherwise, without compensation to you. You will not: defame, abuse, harass, threaten, or make any discriminatory statements; advocate illegal activity; use indecent, obscene or discourteous language or images in connection with us.

Ownership

Content on the Website including data, pictures, trademark, copyright, videos, or any other data whether audio or visual (“Content”) is either owned by us or is licensed to it by third parties. Content is made available on the Website only for your personal non-commercial use. Any reproduction, downloading, printing or transmission of the Content or use of it in any manner without our prior written permission or that of the third party which owns it is strictly prohibited. Further, use of the Website including the Content by you shall in no manner deem to transfer any right, title, or interest in the Content to you.

No Warranties

SOME JURISDICTIONS (WHICH, FOR CONSUMERS, MAY INCLUDE COUNTRIES IN THE EUROPEAN UNION) DO NOT ALLOW THE DISCLAIMER OF WARRANTIES, SO SOME OF THE BELOW DISCLAIMERS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

The information contained on the Website on “as is” basis, which may or may not reflect the most recent developments; accordingly, information on the Website is not promised or guaranteed to be updated. While we will try to ensure that information provided on the Website is correct and accurate, to the extent permissible by law, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website.

You shall use the Website at your own risk and assume all responsibility for reliance on the Website and any material accessed directly or indirectly by you through it. We cannot guarantee that your access to the Website is free from malware, virus, worms or other harmful code or components.

You agree that you shall not in any manner tamper, disrupt, impair, or otherwise affect the proper operation of the Website.

For information on the types of personal data we collect from you, how that personal data are used and shared and your rights regarding your personal data, please see our Privacy Policy.

Restriction on Usage

You may not disclose, distribute, use, copy or compile any personal data or contact information made available on the Website for marketing purposes or for any other purpose not expressly permitted by these Terms of Use, unless you receive our express prior consent to do so.

Passwords

The Website may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to certain portions of the Website (“Access Codes”). You are entirely responsible for maintaining the confidentiality of your Access Codes and for all activities that occur under your account. We reserve the right to immediately terminate your account in our sole discretion and without prior notice to you for objectively justified cause such as violation of these Terms of Use, copyright infringement, for conduct that we believe is harmful to our business, or for conduct where the use of the service is harmful to any other party.

Confidentiality

With respect to all communications you make to us: (a) you shall have no right of confidentiality in your communications and we shall have no obligation to protect your communications from disclosure; (b) we shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and (c) we shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information. The foregoing shall be subject to our compliance with applicable laws including applicable data privacy legislation.

Travel Destinations

Travel to certain destinations may involve greater risk than others. We urge passengers to review travel prohibitions, warnings, announcements and advisories. We do not represent or warrant that travel to, or accommodations in, destinations where services are offered via the website is advisable or without risk and is not liable for damages or losses that may result from travel to, or staying in, such destinations to the fullest extent permitted by law.

Availability of Products and Services

The Website contains information on our products and services, not all of which are available in every location. A reference to our product or service on one of our Website does not imply that such product or service is or will be available in your location. Images may not match the actual facilities and features of the guest room booked by you on our Website.

Third-Party Sites and Functionality

There may be third party functionality/ services or links to third party websites, provided for your convenience only and use of which shall be governed by the relevant third party polices.

Any use of the maps functionality on the Website shall be governed by the End User Terms of Use for the applicable maps application. We shall have no liability for your use of such third-party maps application for any results, including driving directions, generated by such third-party maps application.

If you choose to leave our Website via links to other third-party websites, including those of advertisers, our Terms of Use and our Privacy Policy will no longer apply. We are not responsible for the terms and conditions or terms of use or privacy policies of those third-party websites, cookies, pixel tags and other similar technologies that they use. In addition, because we have no control over such third-party sites and resources, you acknowledge and agree that we are not responsible for the availability of such third-party sites or resources, and that we do not endorse or is responsible or liable for any content, advertising, products, or other materials on or available from such third-party sites or resources.

Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable to you for any losses, damages, liabilities, costs, fees or expenses (including but not limited to loss of revenue or profit or for any direct, indirect, special, consequential, incidental, punitive or exemplary damages), incurred as a result of, arising out of or in relation to the use of the Website or these Terms of Use.

Should we be liable for any direct damages for any claims arising out of or in relation to the use of the Website or these Terms of Use then our maximum liability shall be limited to the charges paid by you to us solely with respect to the specific use giving rise to such claim.

Governing Law and Jurisdiction

These Terms of Use are governed by the law of England and Wales and shall be subject to the exclusive jurisdiction of courts at London, except as applicable mandatory laws may determine.

To the extent permitted by law, you agree that you will not file a class action against us or participate in a class action against it. You agree that you will not file or seek a class arbitration, or participate in a class arbitration, against us.

If you have questions about these Terms of Use, please send an e-mail to IG@cycashospitality.com