Terms & Conditions - Hotel Reichshof Hamburg

Cancellation Policies

A reservation can be cancelled up to 3 days before arrival by 4:00 p.m. CET.
After that, the hotel reserves the right to charge 90% of the total booked amount for the entire stay.
We only use your credit card details as a guarantee for your booking, not as a payment method.
Within 24 hours, we will send you a separate email with a payment link to complete the 100% prepayment for the entire stay.
If the prepayment obligation is not paid, we will charge the regular daily rates on arrival.
Any alternative rental of the rooms will not be taken into account.
Our room rates include service charges and applicable VAT.

A cancellation of the reservation will not be possible free of charge.
We will charge 100% prepayment for the entire stay immediately after booking.
We use your credit card details as a guarantee for your booking, but not as a payment method.
We will send you a separate email with a payment link within 24 hours to process the payment.
If the prepayment obligation is not paid, we will charge the regular daily rates on arrival.
Our rates include service and the applicable VAT.

Cancellations of the reservation can be made free of charge up to 14 days before arrival by 4:00 p.m. CET.
After that, the hotel reserves the right to charge 90% of the total booked amount for the entire stay.
Immediately after booking, a 100% prepayment for the entire stay is required. We will send you a separate email with a payment link to complete the payment.
Any alternative rental of the rooms will not be credited.
Our room rates include service charges and applicable VAT.

Cancellation of the reservation can be made free of charge until 4 p.m. on the day of arrival. After this time, the hotel reserves the right to charge 90% of the first night. In the event of a no-show, there is no entitlement to booked subsequent nights, provided that no advance payment has been made.
If you have provided valid credit card details when making your booking, your reservation is guaranteed even if you arrive after 16:00.
Payment for all services used will be made at the hotel reception.
Please note that the cancellation policy may vary during fair dates.

Cancellation of the reservation can be made free of charge until 6 p.m. on the day of arrival. After this time, the hotel reserves the right to charge 90% of the first night. In the event of a no-show, there is no entitlement to booked subsequent nights, provided that no advance payment has been made.
If you have provided valid credit card details when making your booking, your reservation is guaranteed even if you arrive after 16:00.
Payment for all services used will be made at the hotel reception.
Please note that the cancellation policy may vary during fair dates.